Política de envío

SHIPPING POLICY

All orders go through a preparation process before being shipped:

Order verification: up to 1 business day Order processing: 4 to 6 business days

During this time, we prepare, review, and package your order for shipping.

Once your order has shipped, the estimated delivery time is:

5 to 7 business days

Please note that these timeframes are estimates and may vary depending on the customer's location and the carrier.

The total estimated time from purchase to delivery is:

Approximately 10 to 14 business days

(1 day for verification + 4-6 days for processing + 5-7 days for shipping)

Shipping costs Shipping costs are calculated at checkout and shown before you complete your order. In some cases, free shipping promotions may be available.
Order tracking

Once your order has shipped:

You will receive an email with tracking information (if available). You will be able to follow your shipment's status at any time.

Although we work to meet the timeframes indicated:

We cannot guarantee exact delivery dates. Delays may occur due to external causes such as: Customs Weather conditions Carrier logistics issues

In these cases, we are not responsible for delays outside our control, but we will do everything possible to help you.

Incorrect or incomplete address It is the customer's responsibility to provide a correct and complete address. We are not responsible for orders delivered incorrectly due to errors in the address provided.
Lost or damaged packages

If your order arrives damaged or you do not receive it: